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Privacy Policy

Last updated: February 2026


Ananda Pearl Yoga and Wellness (“the Company”, “Us”, “We” or “Our”) owns and operates www.anandapearlwellness.co.uk (“Website”). This privacy statement applies to our collection, use, and sharing of personal information we receive from visitors and users of this Website.


We use personal information solely for the purpose of providing and improving this Website and our services. By using the Website, you agree to this privacy policy.


1. INFORMATION WE COLLECT

We receive, collect and store any information you enter on our website or provide us in any other way.

  • Personal Identification Information: Name, email address, password, communications, and personal profile details.

  • Payment Information: Credit card information and purchase history (processed securely via our payment providers).

  • Technical Data: Internet protocol (IP) address, login data, computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

  • Health & Medical Data (Special Category Data): As a provider of physical wellness activities (Yoga and Retreats), we may collect data concerning your health, injuries, pregnancy status, or medical conditions. We collect this strictly for the purpose of ensuring your safety during classes and retreats and to tailor our instruction to your needs. We process this data based on your explicit consent, which you provide when completing our health waiver or registration forms.

2. HOW WE USE YOUR INFORMATION

We collect Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services (including Wix Bookings management);

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  • To ensure the safety and suitability of our yoga instruction based on health information provided;

  • To create aggregated statistical data which we or our business partners may use to provide and improve our respective services;

  • To comply with any applicable laws and regulations.

3. STORAGE AND SECURITY

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform and the Wix Bookings application that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


4. YOUR RIGHTS UNDER GDPR

Under the UK General Data Protection Regulation (UK GDPR), you have specific rights regarding your personal data:

  • The right to access: You have the right to request copies of your personal data.

  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions (often known as the 'right to be forgotten').

  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data.

  • The right to object to processing: You have the right to object to our processing of your personal data.

  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@anandapearlwellness.co.uk


5. INTERNATIONAL TRANSFERS

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located.


For Future International Retreats:If you book an international retreat with us, it may be necessary to transfer your personal data (such as name, passport details, and dietary requirements) to service providers (venues, hotels, transport) located outside the United Kingdom or the European Economic Area (EEA). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.


6. COMMUNICATIONS

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.


7. COOKIES

We use cookies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.


8. CHANGES TO THIS POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


9. CONTACT US AND COMPLAINTS

If you have any questions about this Privacy Policy, or if you wish to exercise your rights over your data, please contact us at: info@anandapearlwellness.co.uk


Right to Complain to the ICO:If you have any concerns about our use of your personal information, you can make a complaint to us at the email above. You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.


Information Commissioner’s Office Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk

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